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AIMS Executive Development Program Framework

Knowledge Lane

  • Strategy
    • Long Term Growth vs. Acquisition
    • Successful Mergers and Acquisition
    • Maximizing Strategic Alliance
    • Outsourcing
    • Switching Strategies
    • Globalization and Business Strategy
    • The Balanced Scorecard
    • Strategic Agility
    • Strategy in Turbulent Times
    • Towards a Total Global Strategy
    • Get Everyone in your Boat Rowing in the Same Direction
    • Business Planning
    • Strategies for a Flat World
    • Strategic Planning
  • Marketing
    • Getting Close to the Customer
    • Communicating Customer Service
    • Increasing Customer Value
    • Creating Customer Loyalty
    • Product Development with Your Customers
    • Using Customer Data
    • Creating a Public Relations Plan
    • Preparing a Marketing Plan
    • Building Corporate Identity
    • Gaining Competitor Intelligence
    • Strategic Partnering
    • Becoming a Market-Driven Organization
    • The "Real-Time" Consumers
  • Sales
    • Selling in the 21st Century
    • Manage the Process, Not Just the People
    • Thinking Like Your Customer
    • Pro Active Sales Management
    • Motivating Salespeople
    • Hiring a World Class Sales Team
    • Knowing Your Sales Team
    • Defining Your Customer
    • Sales Negotiation
    • Networking
    • Professional Selling
    • Sales Effectiveness
    • Sales Management
  • HR
    • Talent Management Fundamentals
    • Career Assessment and Development Centers
    • Creating Value Through People
    • Implementing Job Evaluation
    • Performance Related Pay
    • Establishing a Performance Measurement System
    • Diversity Management
    • Disciplinary Procedures
    • Code of Ethics
    • Human Capital
    • Developing People
    • Motivating People
    • Attracting and Retaining People
    • Succession Planning
  • Finance
    • Finance for Non-Financial Managers
    • Managing 21st Century Financials
    • EVA for Creating Shareholder Value
    • Planning Your Annual Budget
  • Operation
    • Benchmarking
    • Disaster Planning
    • Implementing and Effective Change Management Program
    • Business Process Reengineering
    • The Kaizen Blitz
    • Total Quality Management
    • Using Management Consulting Effectively
  • IT
    • Enterprise Information Systems
    • The Internet-era Mindset
    • Integrating Real and Virtual Strategies
    • Data Mining
    • The Market Space
    • Designing an Effective Website
    • Intellectual Capital
    • Virtual Collaboration
    • Managing the Challenge of e-Service
  • Call Center
    • Call Center Coach
    • Call Center Helpdesk
    • Call Center Inbound
    • Call Center Outbound